Here is how you fix it manually.
First, let me tell you that this is on a Windows 7 PC. However, I'm certain the fix is very similar on any computer. Look at this solution and apply the configuration settings to your setup.
Find out where iTunes is storing your media files. In my case, a Windows 7 PC had them here.
C:\Users\Rick Cable\Music\iTunes\iTunes Media
Next, find the downloads folder
C:\Users\Rick Cable\Music\iTunes\iTunes Media\DownloadsYou should see a folder for each download and in my case, each TV Show, and a file named "list.plist".
Since I had already cleaned my files out, I downloaded a free episode of Knights of Mayhem so I can show you real data from the list.plist file.
Here are the contents of the list.plist file. To fix, delete the temporary folder that was created for the download then open the list.plist file and delete all lines between the <dict> and </dict> tags and then save the file.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>items</key>
<array>
<dict>
<key>category</key>
<string>itms</string>
<key>downloadID</key>
<string>J16N_V_160003334639723</string>
<key>dsid</key>
<integer>299476307</integer>
<key>id</key>
<integer>475364041</integer>
<key>name</key>
<string>Behind the Scenes / Knights of Mayhem, Season 1 / Knights of Mayhem</string>
</dict>
</array>
</dict>
</plist>
That's it.... hope this article helped.
I have ran into this problem once before. Now I know what to do for next time! :)
ReplyDelete-Jackie @ Cable Manufacturer